Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

We purchased a 1/10 Buggy from this company. It arrived on time but the pull cord broke immediately and after taking it to two local hobby shops, no one could get it started.

We returned it and they said they would get it working or send us a new one. They did send the same one back and the pull chord ripped off again and it was set to full throttle and would only go in reverse. After attempts to tune it did t work, we returned it again and they said they would give a full refund. That was a lie!

They took a restocking fee of almost $30 even though we returned it for being a faulty product.

When I asked why they punish the consumer for their crappy product, they said there wasn't much they could do. I will tell everyone I know to stay far away from this company

Review about: Exceed Rc Rc Car.

Reason of review: Damaged or defective.

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